Paul is a senior executive with proven expertise in marketing, sales, operations and business strategy. He has 20+ years experience primarily with technology and technology enabled organizations, from early stage companies to Fortune 100 brands. He has held senior positions at a number of companies including Oracle where he was Vice President, Global Marketing Programs. Prior to that he was responsible for Cognos’ Western US operations and also held a senior operations position for the company in Europe. He is currently CEO and Founder of Windsor Consulting, which focuses on market and customer facing operations and process re engineering across the entire life cycle from branding and marketing through to customer acquisition, service, retention and support. He started his career in the Royal Navy as a control engineer.

Integrated / Unified Communication Systems and Applications
Telephone, Internet, & Data (including Voice-over-IP) Network Assessment & Design
Contact Centers and Management / Reporting Systems
Customer Relations Management Systems & Applications
Knowledge-base & Computer-based Training Systems
Performance metrics & optimization
Business Management
Operations Management
Human Resource Management
Strategic & Tactical Planning

Industries:

Government Agencies
Utilities
Pension & Health Plan Providers
Medical
Hospitality
Real Estate & Property Management
Transportation
Telecommunications
Financial
Manufacturing
Wholesale
Retail